Abstract
Abstract
With the promotion of AI to national strategy, it will have a profound impact on various industries in China. Colleges and universities should follow the trend of the times, seize the pace of the “Ai” era, and apply “Ai” to the service platform of colleges and universities. The purpose of this paper is to study the application of artificial intelligence in service platform. First, the paper analyzes the technology of artificial intelligence, puts forward the way that artificial intelligence can build university innovation service platform, and defines the construction method of University wechat innovation service platform. Using the method of questionnaire, based on the theoretical analysis and network survey, the questionnaire is designed. The users of the regional university library are selected as the survey objects, and the questionnaire is distributed within the scope of the University. The experimental results show that in the investigation of the reasons for the readers’ infrequent use of the library’s personalized services, according to the investigation of all the problems that may lead to the readers’ infrequent use of the library’s services, 48.2% of the readers expressed that they did not understand the library’s information resources; 38.85% of the readers thought that the library’s services were lack of personalization and pertinence and were open Communication with new media platform is also the inevitable direction of the development of University Libraries and service systems in China.
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