Development of a Reference Model for the “Purchase” Business Process as an Element of Modeling Basic Business Processes at FMCG Chain Retailing Companies

Abstract

Abstract The article presents the development of a reference model for the “Purchase” business process as an element of modeling the basic business processes at FMCG chain retailing companies. In many ways, the rationale for the development of a business architecture model is related to the understanding of factors that push chain companies to search optimization solutions in terms of organizing their work. In these conditions, modeling basic business processes of the company is essential for the construction of architectural solutions of FMCG retail network companies. The models are based on a hierarchical principle that allows to consistently move to the next level of detail, as long as the model is not described in as much detail as necessary to solve specific problems of FMCG chain retailing companies. In accordance with the aim of the study, the basic business processes of FMCG-retail network companies are identified, a typical structure of the “Purchase” business process is presented, a contextual chart of the top level of detail and a subsidiary model of the “Purchase” business process are consistently developed (the IDEF0 notation is used in this study). On the basis of top-level models, models of subprocesses of business process A1 “Purchase” are developed: A1. 1 “Purchasing planning”; A1. 2 “Choice of Suppliers; A1. 3 “Conclusion of the Contract with Supplier”; A1. 4 “Operational management of Deliveries”; And 1.5 “Assessment of suppliers”. The developed models can be used in construction of architectural solutions in FMCG chain retailing companies.