The manufacturing technology optimisation model: the crucial contribution of industrial mass-training in improving company performance

Abstract

Abstract Fierce global competition, volatile changing market and the spread of advanced manufacturing technology have forced significant changes in the competitive arena of manufacturing industries. This manuscript presents the Manufacturing Technology Optimisation Model, which discusses the crucial role of industrial mass training in improving manufacturing company performance. This model provides insights toward the proper allocation of resources which will bring about optimum condition of improved company performance. Four lessons can be learnt from the model: (a) companies should focus first on improving their capability in effectiveness - doing the right things - before pursuing efficiency and adaptability; (b) the attainment of effectiveness can be accelerated by providing employees with on-the-job mass training on certain practices; (c) companies can continue to pursue the efficiency after they have excellent capability in effectiveness; (d) the pursuit of adaptability may simultaneously advance with that of efficiency, aimed at more responsive to customer requirements. A subsequent paper will demonstrate that selection of appropriate ‘people-based’ practices may accelerate improved company performance.