A Brief Look at Software Defined Network (SDN) Implementation: Gaining Benefits and Coping with the Challenges at a Telecommunication Company

Abstract

Abstract Information Technology (IT) is viewed as one of the capabilities in organizations that support its business model. Software Defined Networking (SDN) has become an important and integral part of the latest technology such as IoT and cloud computing because of its advantages. However, despite all the benefits, implementation of SDN is full of challenges. PT XYZ as a case study, has implemented SDN for their internal use. This study aims to make a case how PT XYZ implement SDN in general and how they cope with the challenges of implementing it. Interview and simple scoring of SDN challenge satisfaction were used in this study. It showed that the lowest score of challenge satisfaction was business dimension with score of 2.13 of 3, meanwhile the highest score was operational dimension with score of 2.88 of 3. The result of score indicate that PT XYZ are currently in the early stage of SDN implementation. They are mainly focused on making sure that the challenges in operational of SDN is handled well.