Risk mitigation on product distribution and delay delivery : A case study in an Indonesian manufacturing company

Abstract

Abstract In a dynamic supply chain environment, problems that arise due to delays in the delivery of raw materials and distribution of products to consumers can pose risks and threats to the company. This study aims to identify and mitigate the risk of late delivery of goods. Risk management starts with identifying sources of risk, defining risks, creating risk maps and mitigating risks. a case study conducted at a manufacturing packaging company in Batam, Indonesia. The results showed that the biggest risks were supplier production capacity, supplier product quality, forecasting from consumers, daily finished good delivery schedule to consumers and loading and unloading processes at consumers. This research proposes mitigation to minimize the impact of short-term and long-term risks.