Competency Measurement Instrument Design for Maintenance Staff of Electronic Expertise with SECI Method

Abstract

Abstract To gain competitive advantages, companies must combine and collaborate with the tangible and intangible assets. The most important intangible assets in companies are people because people have the knowledge to run the companies. Competencies of each individual in a company is a basic characteristic that must be taken into account. The purpose of this research is to improve the quality of human resources of maintenance staff in the manufacturing company by designing competency measurement instrument that aims to assess the competency of employees. The focus of this research is the mechanical expertise of maintenance staff. SECI method is used in this research for managing knowledge that is held by senior employees regarding employee competence in electronic expertise. The SECI method converts the knowledge of a person’s tacit knowledge into an explicit knowledge so that the knowledge can be used by others. The knowledge that is gathered from SECI method is converted into a list of competence and break down into the detailed competency. The result of this paper is the competency measurement instrument that aims to assess the competency of employees. Future research can be done to test the instrument and add more specific criteria.