1. Humans and Bots in Internet Chat: Measurement, Analysis, and Automated Classification;Gianvecchio;presented in IEEE/ACM TRANSACTIONS ON NETWORKING,2011
2. Automatic Classification of Player Complaints in Social Games;Balci;presented in IEEE TRANSACTIONS ON COMPUTATIONAL INTELLIGENCE AND AI IN GAMES,2017
3. Affect and Social Processes in Online Communication—Experiments with an Affective Dialog System;Skowron;presented in EEE TRANSACTIONS ON AFFECTIVE COMPUTING,2013
4. An Example-Based Approach to Ranking Multiple Dialog States for Flexible Dialog Management;Noh;presented in IEEE JOURNAL OF SELECTED TOPICS IN SIGNAL PROCESSING,2012
5. Machines in the conversation: Detecting themes and trends in informal communication streams;Spangler;IBM SYSTEMS JOURNAL,2006