A study on awareness of bibliographic management software for the academic writing activity in higher education

Abstract

Abstract Academic writing has become a necessary activity in the higher education institution (HEI). Although various supporting academic writing tools are widely available, they are not fully utilized by the HEI’s academic community. The purpose of this study is to present the current understanding of the awareness, perceptions, and preferences of the academic community at HEI on the use of a Bibliographic Management Software (BMS). The approach used in this study is a quantitative analysis using a questionnaire. A total of 144 academic community from various HEI in Indonesia were involved in this research. This study’s findings indicate that the awareness of the academic community in Indonesia regarding BMS is still low. Their ignorance of the existence of BMS affects their awareness of the use of BMS. However, most of the academic community showed a preference to continue using BMS when they found the benefit of using BMS. This study can be useful for HEI management to promote BMS to their academic community and for BMS service providers to increase promotion and service satisfaction.