Redesign website of engineering faculty in university of Indonesia using fuzzy delphi method and fuzzy cognitive maps

Abstract

Abstract Utilizing website in business process has become essential. But lot of web designer have no respect of using methodology in developing a website cause the quality that website do not meet the needs of its users. On the other hand, usability level of the website could not attract a lot of visitation from any user. On this paper, researcher using Engineering Faculty in University of Indonesia’s website to be studied. To increase the usability of this website, research conducted by redesign the website using Fuzzy Delphi Method to determine the media type to presenting each service and also to determine the services layout of each web page. In addition, this research also uses Fuzzy Cognitive Maps to models the interrelationship between each services and media type. Resulting the prototype of 12 web page for website owned by Engineering Faculty in University of Indonesia with total 36 services provided in this website to gives an optimal information for the user.