Evaluating the Efficiency of Faculties in University of Malaya Using Data Envelopment Analysis

Abstract

Abstract Public higher education sector worldwide is under a growing pressure to improve the quality and increase efficiency of its services. Limited financial resources as well as tight regulations and monitoring of the spending are characteristics of this public higher education sector. Another debated issue is the division of public money among the Higher Education Institutions (HEIs) in a country. University of Malaya is an example of a public higher education and it is considered as number one in Malaysia as HEI. UM in the latest QS Global World University Rankings 2021 has achieved the position 59th and the 9th in the regional Asia rankings. The main objective of this study is to provide the empirical evidence whether the efficiency of UM faculties is consistent with the international QS Global World University Rankings.