Rework Reduction and Quality Cost Analysis of Furniture Production Processes Using the House of Risk (HOR)

Abstract

Abstract Quality is one of the important factors that makes a company survive in the industrial world. PT. X maintains the quality of its products by conducting quality tests on all products that will be sent to consumers. Although the quality test has been carried out on products, there are still consumers who receive defective products. To reduce product defects, a risk management approach is carried out. Risk management is a method in which organizations can identify problems with a comprehensive and systematic management approach. The method used in this study is Seven tools and House of Risk (HOR). Phase 1 of the House of Risk (HOR) method used to search for risk agents must be prioritized by looking at the value of Aggregate Risk Potential (ARP). Furthermore, the ARP value is used as input for House Of Risk phase 2 to find mitigation strategies that can be applied in the company. Based on the identification of risk events there are 24 risk events in the production process and there are 21 causes of risk (risk agents). The causes of risk that must be prioritized are 10 causes of risk with the highest ARP value of 2699, ie the operator ignores the SOP. So that the causes of risk must be prioritized for improvement. based on the analysis of the quality costs is repair product costs or rework product cost, it is focused on two products is Crb 10123-31 and Crb 01143-79 Ns.