On communicating extruded aluminium surface quality along the supply chain – a customer approach to sustainable surfaces

Abstract

Abstract Today, far too many products are scrapped due to surface related issues, products with perfect function but with minor surface blemishes. The complaints are often offset by goodwill commitments from suppliers at great cost to them and delivery delays and lead time costs for customers. The reason is that the industry relies on several non-standardized classification systems for surface quality that are based on various combinations of and designations for surface defects, assessed by visual inspections at a defined distance to determine the severity of any detected surface deviations. These similar classification systems provide far too much scope for subjective and non-repeatable assessments causing communication problems between customer and producer at all stages in the supply chain. To challenge this situation, a common toolbox to communicate, describe and define surface quality should be developed, i.e. a standardisation of surface quality assessment including various effects and defects with a jointly established nomenclature and evaluation parameters. This work presents the first step of a research project bringing together 11 suppliers and OEMs along the supply chain, from the delivery of raw aluminium to finished alumina profiles included in consumer products. The final goal of the project is to develop an ‘objective classification of visual requirements’ on alumina profiles towards increased sustainability and decreased material wastage. Presented result is a common terminology with links to the process chain, surface defect geometry and visual appearance aiming at making the communication between producers and buyers of the aluminium profiles clearer and more unambiguous when it comes to specification and requirements of profile surfaces in each of the supply-chain links. Future work will add measurable parameters specifying surface quality.