Towards Better Contractor Performance to Achieve Sustainable Road Project Development

Abstract

Abstract Public Works Department (PWD) is heavily involved in road project management whether the project is conventional in-house, consultant or design and built. Nowadays, PWD has implemented aspects of sustainable road development to improve economic and social development simultaneously with environmental protection. Since 2016 until 2019, 13 road projects in the design stage have been certified Penarafan Hijau (pH JKR). The performance and sustainability of the road project will depend on the performance of the contractor who executes the project. Thus, the appointed contractor must perform well to ensure that the project can be completed within the specified time, cost and quality stipulated and achieve the goals of sustainable road development. To ensure that only the best contractor is chosen, it is important to have a database on the evaluation of a contractor’s performance. This paper proposes the best method to evaluate contractor performance comprehensively. The evaluation encompasses all aspects during construction, including site organisation, administration, planning work progress, work quality, the control of nominated subcontractors or suppliers, and implementing sustainable road development. The assessments were done every six months, and the marks given can be converted into grades to categorise each contractor’s performance. These assessments not only provide the data of contractor performance but will motivate contractors to perform at their peak throughout the project period.