Abstract
Abstract
The goal of this review is to study the future of the built environment and facility management. This is important work due to the changing dynamics of projects in the AEC/FM industry in relation to current digitalization concepts and technological interventions associated with Industry 4.0, the fourth industrial revolution. This technocentric change of dynamics is not radical by nature but evolutionary, defining new processes and data flows in projects for which the potential for FM and its future is not defined. This is a gap throughout the project lifecycle from early planning and design to construction, use, and FM. The research question is how the evolution of digital technologies in the built environment and facility management is understood within a future perspective. A literature review is conducted using relevant keywords such as Future of FM, Digital Transitions, BIM, Digital Twins, and IoT for FM. The theoretical lens falls within organizational learning to develop a holistic view of the FM subject in identifying the relationship between current and future innovation. It is expected that technological innovation evolves in a manner that benefits the interoperability of people, processes, and machines along with predictive measures and scenarios for the digital future of the industry. The practical implications of such a study could inform gradual change in the integration and evolution of digital technologies in project organizations.