Implementation of Smart City in Magelang through the Magelang Cerdas Application

Abstract

Abstract Magelang Smart City Application is an application that provides information and public services for the people of Magelang City. The outbreak of the COVID-19 in 2020 led to restrictions on mobility for the people and the implementation of WFH for State Civil Apparatus in the Magelang City Government. In response to this, the the government utilizes the Magelang Smart City Application as a means to provide public services and information. The objectives of this study are (1) to identify the outlook of the Magelang Smart city Application and (2) to identify the effect of the Magelang Smart city application on public services in Magelang City. The method used is a descriptive qualitative method. Primary data was obtained from in-depth interviews with related agencies, while secondary data was obtained through related agencies. The results of the study indicate that the Magelang Smart City Application is an implementation of Smart Governance which provides integrated public services and incorporates public services from the Magelang City Regional Apparatus Organization. This application is immensely influential on public services as it allows the government to continue providing public services and information to the people by optimizing the use of features in the Magelang Cerdas Application.