Problems in high rise residential building: From management perspective

Abstract

Abstract In managing the residential property, the role portrayed by a management body is essential to ensure every problem faced solved with the excellent outcome. Therefore, this paper will identify the problems faced by management based on housing performance indicators in managing high rise residential building. The semi-structured interview was conducted with six executive or managers in exploring the problems occurred from the management perspective. The result revealed that there are many problems and complaints received by management such as design and plumbing issue, delay maintenance work, inadequate public facilities, incompetent security and the defaulter’s issue. The cooperation between the management team and the residents is compulsory in lessening the problems to establish the excellent condition of high-rise residential building.