Farming productivity, farmers’ perception and satisfaction to agricultural extension worker in Garut Regency

Abstract

Abstract The objectives of the study were to analyze the productivity of rice cultivation, farmers’ perception of the extension worker’s role and performance, and the level of farmers’ satisfaction during the program. The study was conducted in 2017 in three districts of Garut Regency with the largest number of farmer groups. The respondents were chosen by three-stage sampling consisting of 31 farmers who received assistance. The analysis showed that rice productivity based on revenue/cost ratio has increased. Farmers’ perceptions of the performance and role of instructors analyzed using the Importance Performance Analysis (IPA) method indicated the extension workers were in line with the expectations of farmers in supporting the success of the program. The level of farmers’ satisfaction with the performance of extension workers analyzed by the Customer Satisfaction Index (CSI) gave the results that farmers were generally very satisfied with the extension activities carried out in the program. The future program implementation should pay attention to the seeds’ quality and the planting calendar. The main priority that needs to be improved by the instructors is to intensify training on farms recording and guidance in calculating labor requirements.