The burgeoning of benchmarking in British local government-Reference-Cited by-同舟云学术

The burgeoning of benchmarking in British local government

Published:1998-12-01 Issue:4 Volume:5 Page:260-270
ISSN:1351-3036
Container-title:Benchmarking for Quality Management & Technology
language:en
Short-container-title:

Author:

Davis Paul

Abstract

This article provides an overview of the current state of play of benchmarking in local government in the UK. It traces a trajectory of development for local authorities that diverges from that of the corporate private sector, in terms of the importance of external political drivers. A number of key constraints are identified that are together blocking the further development of benchmarking in the sector. These include a lack of awareness of potential scope; problems in securing needed skills; satisficing and low aspiration levels reducing the potential gain from benchmarking; and a marked lack of formal evaluation. Notwithstanding recent growth, a legitimate degree of scepticism remains in many local authorities as to the public value to be derived from benchmarking.

Publisher

Emerald

Reference36 articles.

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4. Berman, E.M. (1998), Productivity in Public and Nonprofit Organizations, Sage, London.

5. Bovaird, T. and Davis, P. (1996), Managing on Limited Resources: A Review of the Literature, First Draft report to Local Government Management Board, Aston Business School, Birmingham.

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