1. Beck, K., Graman, B. and Dugas, R. (2000), “Maximizing plastics' advantages”, Appliance Manufacturer, Vol. 48 No. 6, pp. 56‐60.
2. Box, G.E.P. and Bisgaard, S. (1987), “The scientific context of quality improvement”, Quality Progress, Vol. 20 No. 6.
3. Cole, D.E. (2000), “A world of vanishing boundaries”, Automotive Plastics, Vol. 58 No. 6, pp. 27‐8.
4. Cupello, J.M. (1999), “Training technologies in experimental design”, Research Technology Management, Vol. 42 No. 5, pp. 47‐50.
5. Daniel, C. (1976), Applications of Statistics to Industrial Experimentation, Wiley, New York, NY.