LibQual+TM in Lilliput: assessment benefits for small academic libraries-Reference-Cited by-同舟云学术

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LibQual+TM in Lilliput: assessment benefits for small academic libraries

Published:2006-09 Issue:3 Volume:7 Page:193-204
ISSN:1467-8047
Container-title:Performance Measurement and Metrics
language:en
Short-container-title:Performance Measurement Metric

Author:

Harer John B.

Publisher

Emerald

Subject

Library and Information Sciences

Reference3 articles.

1. Cook, C. and Heath, F. (2001), “Users perceptions of library service quality: a LibQual+TM qualitative study”, Library Trends, Vol. 49 No. 4, pp. 548‐84.

2. LibQUAL+™ and the small academic library

3. In Search of New Measures

Cited by 6 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Further Reading;Quality and the Academic Library;2016

2. A Review of the Literature on Assessment in Academic and Research Libraries, 2005 to August 2011;portal: Libraries and the Academy;2013

3. New challenges for the quality of librarian services delivery in Portugal;Library Management;2012-05-11

4. Time management part II: the action plan;The Bottom Line;2008-10-31

5. An epistemological critique of gap theory based library assessment: the case of SERVQUAL;Journal of Documentation;2008-07-25

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