Burnout and violent victimization in police officers: a dual process model

Abstract

Purpose The purpose of this paper is to investigate the link between burnout and violent victimization in terms of physical assaults in patrol police officers. A burnout-victimization model is proposed assuming emotional exhaustion and depersonalization to be associated with violent victimization via different mechanisms. Design/methodology/approach The study entails a cross-sectional survey of 1,742 German patrol police officers who reported 4,524 police encounters. The paper employs a binary logistic multilevel structural equation modeling approach to test the proposed model. Findings In line with the hypotheses, emotional exhaustion was found to reduce police officers’ self-protecting behavior, which in turn heightened their risk of victimization. Depersonalization was positively linked to a favorable attitude toward violence, which was linked to violent victimization but only to a small extent. Further analyses yielded an additional direct pathway from emotional exhaustion to victimization. Research limitations/implications The main limitations include the cross-sectional design of the study and the lack of including police officers’ own aggressive and violent behavior. Multimethod studies also using observational data of police-citizen interactions would be desirable in future studies. Originality/value This study is one of the first investigating the burnout-victimization link in police officers. By proposing and examining two different pathways, it further enhances the understanding of the underlying mechanisms.