A park in the library

Abstract

PurposeThe purpose of this paper is to present the experience of National Taiwan University Medical Library (NTUML) in changing the atmosphere of the library, catering to the needs of current users; attracting potential users to the library; and modifying the library's image from a place filled with stacks of books and clusters of computers to a place where people might relax and enjoy reading.Design/methodology/approachNTUML commenced the planning stage of the renovation of its Reference Room on the third floor in June 2007. After extensive discussions with the interior designer, the NTUML transformed an abstract idea into the concrete design of the “New Reading Paradise”, a diverse and cozy environment suitable for quiet reading, group discussion and interaction. The “New Reading Paradise” was officially open to public in March 2008. The 992‐square‐meter reading paradise houses a choice collection of books and reference materials, with comfortable, brightly‐lit discussion rooms and ergonomically designed reading tables and chairs.FindingsRecords show that from 2005 to 2008 the number of readers using the NTUML Reference Room increased by 52.60 percent. The NTUML conducted a small questionnaire survey of a random sample of its users. Of the 40 respondents, 35 were satisfied with the overall design of the space, and the remaining five thought it was acceptable. A total 37 respondents said that they were more inclined to use the library because of the “New Reading Paradise”.Originality/valueThe paper describes how the library transformed itself to become more in tune with the needs of its users. The Reading Paradise reminds the users to slow down, take a mind break, and enjoy reading and thinking. This is a responsibility of the library.