To learn and let learn? Characteristics of the learning environment in knowledge-intensive medium-sized enterprises

Abstract

Purpose This study aims to investigate the characteristics of learning environments and the related human resource (HR) practices in two Hungarian information technology (IT) companies. The aim of the contribution is to provide an empirical in-depth analysis of how learning environments are being created and managed in knowledge-intensive small- and medium-sized enterprises. Design/methodology/approach This study is based on the analysis of two company case studies. Relying on semi-structured interviews, the following research question was formulated: Are knowledge-intensive organisations necessarily accompanied by an expansive learning environment and HR practices consistent with that? Findings The lessons learned from the two case studies indicate that there is no direct link between knowledge-intensive work and an expansive learning environment. The establishment of a specific type of learning environment is rather connected to the types of knowledge being used in the labour process and the management’s perspective on learning and development. It also implies that companies, instead of representing unified models, may combine various elements of an expansive and restrictive learning environment. Originality/value The originality of the findings of this study lies in the interpretative linking of learning environments and HR practices in medium-sized IT companies.