Author:
Lantu Donald Crestofel,Labdhagati Haifa,Dewanto Irwan
Abstract
Purpose
The use of e-learning in the workplace is increasing. This increase was mainly because of technological advancement within corporations, but the COVID-19 pandemic has further reinforced this trend. User acceptance is central to e-learning’s success; hence, this study aims to investigate workplace e-learning acceptance in Indonesia.
Design/methodology/approach
Using the unified theory of acceptance and use of technology (UTAUT) model, this study analyzed survey response data from employees in seven Indonesian industries that use e-learning for their corporate learning programs. The study combined partial least squares structural equation modeling (PLS-SEM) analysis with fuzzy-set qualitative comparative analysis (fsQCA) to gain symmetrical and asymmetrical perspectives.
Findings
Various combinations of UTAUT model-based antecedents in pursuing workplace e-learning acceptance were supported by the PLS-SEM and fsQCA results. Both analyses point to performance expectancy as the strongest predictor of intention to use e-learning.
Research limitations/implications
The study offers insight into the causal relationship between constructs in the UTAUT model and uncovers paths and combinations of constructs that lead to e-learning intention.
Originality/value
This study highlights complex causalities between constructs.
Subject
Organizational Behavior and Human Resource Management,Development,Social Psychology
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