1. Adam, P. and VandeWater, R. (1995, “Benchmarking and the bottom‐line: translating business reengineering into bottom‐line results”,Industrial Engineering, Vol. 3, February, p. 24.
2. Arrington, L. (1995, “Why re‐engineering fails”,Electrical World, Vol. 2, November, p. 53.
3. One more time: How to motivate your engineers
4. Bates, S. (1995, “What is IS’ role in re‐engineering? Business leaders should lead”,Computerworld, Vol. 1, 25 September, p. 135.
5. Berrington, C. and Oblich, R. (1995, “Translating business re‐engineering into bottom‐line results (part l)”,Industrial Engineering, Vol. 4, January, p. 24.