Synthesizing technical skill building framework for extended enterprises in emerging economies

Abstract

Purpose The purpose of this paper is to formulate extended enterprise-oriented structure and process map for technical skill building for firms belonging to emerging economies. Design/methodology/approach The authors identify technical skill building (lies at the intersection of product, process and people) as a key enabler for furthering organizational competitiveness. The authors employ define measure explore develop implement- and supplier, input, process, output, and customer (SIPOC-) based framework for arriving at a technical skill building framework. Findings By utilizing the SIPOC-based framework, the authors identify the supplier(s), input(s), process(s), output(s) and customer(s) in the value chain of technical skill building as far as the extended enterprise is concerned. Originality/value The paper uses pragmatic and user-friendly conceptualization for technical skill building framework.