1. Biederman, D. (2006), “Planning for happy returns”,Traffic World, Vol. 4, September, pp. 18‐21.
2. Chiger, S. (2007), “Reverse logistics: Every department's challenge”,Multichannel Merchant, Vol. 24 No. 6, p. 54.
3. Coia, A. (2005), “Smoothing the reverse flow”,Frontline Solutions, June, pp. 34‐6.
4. Morton, R. (2007), “Turning a negative into a positive: taking control of reverse logistics pays big dividends”,Logistics Today, January, pp. 18‐19.
5. Green perspectives and practices: a “comparative logistics” study