Approach using interpretive structural model and MICMAC analysis for identifying barriers influencing e-administration implementation in Egypt

Abstract

Purpose This study aims to identify and analyze the key barriers that obstruct the effective implementation of Egypt’s e-administration. Design/methodology/approach Based on a literature review and experts’ opinions, 14 key barriers were identified and classified into dependent, independent and linkage barriers using interpretive structural modeling with the help of MICMAC analysis. Findings Resistance to change, lack of HR specialized in information and communication technologies and lack of financial support were found to be the most crucial driving barriers to implementing e-administration developments. Originality/value To the best of the authors’ knowledge, this study is the first to investigate the barriers to e-administration in Egypt using these methods and is expected to provide useful contributions to help decision-makers better understand e-administration implementation barriers in Egypt.