From government to e‐government: a transition model

Abstract

PurposeTo develop a model that can explain the “government to e‐government” transition process.Design/methodology/approachReviews the literature on and practice of e‐government, as well as the related literature of strategic alignment and maturity models for technology adoption. Offers evidence for the model's validity through case‐type material from the web sites of e‐governments worldwide.FindingsSix transition paths can be identified, four of which are more likely to result in effective e‐government transition.Research limitations/implicationsFurther work is needed to test the validity of the model. This could involve historical and longitudinal studies of the government to e‐government transition process in different governments around the world.Practical implicationsThe transition model should be of value to e‐government strategic planners who are seeking possible transition paths towards the effective development of e‐government.Originality/valueThe paper tackles the little investigated topic of the transition process through which governments must go as they shift from traditional government to e‐government.