Strategic performance measurement system, organizational learning and service strategic alignment
Author:
Affiliation:
1. Department of Accounting, University of Lampung, Lampung, Indonesia
2. Beedie School of Business, Simon Fraser University, British Columbia, Canada
Publisher
Emerald
Subject
Economics and Econometrics,Philosophy
Reference139 articles.
1. Assessing Operations Management from a Strategic Perspective
2. Strategic positioning and quality determinants in banking service
3. The effect of service process type, business strategy and life cycle stage on bureaucratic MCS in service organizations
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