The role of mindfulness and self-compassion to ameliorate COVID-19 phobia in frontline employees associated with the Indian services sectors: an empirical analysis

Abstract

PurposeThis research aims to study the effects of mindfulness and self-compassion in addressing COVID-19 phobia issues. To date, not a single study has examined the influence of these constructs on COVID-19 phobia amongst frontline employees (FLEs) in the services sector. In this context, the present study examined the association between FLE’s trait mindfulness and COVID-19 phobia and the mediating effect of self-compassion on this relationship.Design/methodology/approachData were collected using 335 FLEs working in the Indian services sector, and the analysis was undertaken using the PROCESS macro of Hayes (2018).FindingsFLE's trait mindfulness was found to influence COVID-19 phobia negatively, and the mediation role of self-compassion was also noted. Findings for the COVID-19 phobia composite and its four facets are discussed.Practical implicationsCorporate leaders could encourage mindfulness and self-compassion training helping in buffering the negative issues associated with COVID-19 phobia among FLEs.Originality/valueIt is one of the few studies conducted in the South-Asian context that highlights how mindfulness can help enhance self-compassion among frontline service sector employees while guiding them to overcome COVID-19 phobia. This could be the first study to examine the mediating effects of self-compassion in the relationships between mindfulness and COVID-19 phobia.