A customer‐service worker relationship model-Reference-Cited by-同舟云学术

A customer‐service worker relationship model

Published:2000-12 Issue:5 Volume:11 Page:491-511
ISSN:0956-4233
Container-title:International Journal of Service Industry Management
language:en
Short-container-title:Int J of Service Industry Mgmt

Author:

Bove Liliana L.,Johnson Lester W.

Publisher

Emerald

Subject

Management of Technology and Innovation,Strategy and Management,General Business, Management and Accounting

Reference78 articles.

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