The impact of customer contact on environmental initiatives for service firms

Author:

Foster S. Thomas,Sampson Scott E.,Dunn Steven C.

Publisher

Emerald

Subject

Management of Technology and Innovation,Strategy and Management,General Decision Sciences

Reference24 articles.

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4. Braungart, M. and Engelfried, J. (1992), “An intelligent product system, to replace waste management”,Fresenius Environmental Bulletin, Vol. 1, pp. 613‐19.

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