Becoming measurement‐managed:

Abstract

The leadership team of Monsanto’s Integrated Financial Services (IFS) unit realized in 1997 that it needed to make changes in order to manage effectively in a time of transition for its parent organization. Consequently, it set out to develop a clear vision and to support the vision with metrics. The unit’s story is a lesson in the development and business value of a Measurement‐Managed OrganizationTM (MMO). MMOs distinguish themselves by achieving sustained profitability and agility at lower levels of risk. The authors describe the process used by the Monsanto finance team and the importance of identifying key metrics early in the change initiative.