Digital health information: case study the information kiosk

Abstract

The published literature on consumer health kiosks is assessed to determine the impact of this relatively ‘low‐tech’ technology and to provide a context and stepping‐stone for a Department of Health (DoH) funded study, which is evaluating the impact of more than 70 health kiosks located in all kinds of locations throughout the United kingdom. The existing literature indicates that kiosks are benefiting health information provision in some important ways. Data from some early pilot work on the DoH project illustrates the kinds of analyses that can be conducted and appears to confirm the popularity of the kiosks with the general public.