Information seeking and searching strategies as plans and patterns of action

Abstract

Purpose The purpose of this paper is to elaborate the picture of strategies for information searching and seeking by reviewing the conceptualizations on this topic in the field of library and information science (LIS). Design/methodology/approach The study draws on Henry Mintzberg’s idea of strategy as plan and strategy as pattern in a stream of actions. Conceptual analysis of 57 LIS investigations was conducted to find out how researchers have approached the above aspects in the characterizations of information search and seeking strategies. Findings In the conceptualizations of information search and information seeking strategies, the aspect of strategy as plan is explicated most clearly in text-book approaches describing the steps of rational web searching. Most conceptualizations focus on the aspect of strategy as pattern in a stream of actions. This approach places the main emphasis on realized strategies, either deliberate or emergent. Deliberate strategies indicate how information search or information seeking processes were oriented by intentions that existed previously. Emergent strategies indicate how patterns in information seeking and seeking developed in the absence of intentions, or despite them. Research limitations/implications The conceptualizations of the shifts in information seeking and searching strategies were excluded from the study. Similarly, conceptualizations of information search or information retrieval tactics were not examined. Originality/value The study pioneers by providing an in-depth analysis of the ways in which the key aspects of strategy are conceptualized in the classifications and typologies of information seeking and searching strategies. The findings contribute to the elaboration of the conceptual space of information behaviour research.