Empowerment and rewards: a case study

Abstract

Focusses on the implications of empowerment for rewards and the way in which reward systems can support empowerment. Finds some support for this idea and works out the relation between empowerment and rewards somewhat further, while also observing some limitations. Describes two additional pay systems which proved useful in supporting empowerment ‐ one which focussed on the potential of the individual worker and could reward his/her multifunctionality; and another which could be directed to the performance of the team.