Author:
Srivastava Vandana,Kishore Sanjeev,Dhingra Deepika
Publisher
Emerald Publishing Limited
Reference84 articles.
1. Customer analytics at Bigbasket - Product recommendations,2016
2. Quantifying the impact of marketing analytics;Harvard Business Review,2015
3. From social media to social customer relationship management;Strategy & Leadership,2011
4. The ‘moment of truth’ in Customer Service;The McKinsey quarterly,2006
5. Approaching lean product development using system dynamics: investigating front-load effects;Advances in Manufacturing,2014
Cited by
4 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献