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2. Frontline robots in tourism and hospitality: Service enhancement or cost reduction?;Electrical Marketing,2020
3. Regenerative tourism: A conceptual framework leveraging theory and practice;Tourism Geographies,2022
4. Machine learning-based cloud IOT platform for intelligent tourism information services;EURASIP Journal on Wireless Communications and Networking,2022
5. Artificial intelligence: Disrupting what we know about services;Journal of Services Marketing,2020