‘The Butler Did It!’ Luxury Accommodation Management in Tourism from the Caribbean to the Pacific Islands-Reference-Cited by-同舟云学术

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‘The Butler Did It!’ Luxury Accommodation Management in Tourism from the Caribbean to the Pacific Islands

Published:2022-01-25 Issue: Volume: Page:163-181
ISSN:
Container-title:The Emerald Handbook of Luxury Management for Hospitality and Tourism
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Author:

Smith Johnnel

Publisher

Emerald Publishing Limited

Reference48 articles.

1. Customer satisfaction in the restaurant industry: An examination of the transaction‐specific model;Journal of Services Marketing,2006

2. Employee empowerment: A guest-driven leadership strategy;Cornell Hotel and Restaurant Administration Quarterly,1991

3. Does a friendly hotel room increase senior group package tourists' satisfaction? A field experiment;Asia Pacific Journal of Tourism Research,2014

4. The empowerment process: Integrating theory and practice;Academy of Management Review,1988

5. The World luxury index hotels 2014: The most sought-after luxury hotels,2014

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