The Rise of Service Robots in Retailing: Literature Review on Success Factors and Pitfalls-Reference-Cited by-同舟云学术

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The Rise of Service Robots in Retailing: Literature Review on Success Factors and Pitfalls

Published:2020-10-07 Issue: Volume: Page:15-35
ISSN:
Container-title:Retail Futures
language:
Short-container-title:

Author:

De Gauquier Laurens,Brengman Malaika,Willems Kim

Publisher

Emerald Publishing Limited

Reference32 articles.

1. Hello pepper, may I tickle you? Children's and adults' responses to an entertainment robot at a shopping mall,2017

2. Customer perceptions of interactive service robots: A value-dominant logic perspective,2014,

3. Is robotic shopping set to be the next big thing?,2019

4. Humanoid robot pepper at a Belgian chocolate shop,2018,

Cited by 10 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Media richness effectiveness: Humanoid robots with or without voice, or just a tablet kiosk?;Psychology & Marketing;2023-12-11

2. Social Robots in the Wild and the Novelty Effect;Social Robotics;2023-12-03

3. Let me Be your Service Robot: Exploring Early User Experiences of Human-Robot Collaboration for Service Domains;2023 32nd IEEE International Conference on Robot and Human Interactive Communication (RO-MAN);2023-08-28

4. Systematic literature review and future research directions for service robots in hospitality and tourism industries;The Service Industries Journal;2023-08-10

5. Field Trial of a Shopworker Robot with Friendly Guidance and Appropriate Admonishments;ACM Transactions on Human-Robot Interaction;2023-04-24

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