Customer perceptions of the value delivered by retail banks in South Africa-Reference-Cited by-同舟云学术

Customer perceptions of the value delivered by retail banks in South Africa

Published:2004-08 Issue:5 Volume:22 Page:300-318
ISSN:0265-2323
Container-title:International Journal of Bank Marketing
language:en
Short-container-title:Intl Jnl of Bank Marketing

Author:

Bick Geoffrey,Beric Brown Andrew,Abratt Russell

Publisher

Emerald

Subject

Marketing,Marketing

Reference20 articles.

1. Bendixen, M.T. and Sandler, M. (1995), “Converting verbal scales to interval scales using correspondence analysis”, Management Dynamics: Contemporary Research, Vol. 4, pp. 31‐49.

2. Customer Preferences for Financial Services: An Analysis

3. Technology and innovation in retail banking distribution

4. Erratum

5. Understanding competitive advantage in retail financial services

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