1. AbilityNet (2009), Voice Recognition Software – An Introduction, AbilityNet, available at: web.abilitynet.org.uk.
2. Bamford, K. and Kasch, R. (2011), “Relocation, relocation”, Speech and Language in Practice, Spring, pp. 4‐6.
3. Craik, F. and Lockhart, R. (1972), “Levels of processing: a framework for memory research”, Journal of Verbal Learning and Verbal Behaviour, Vol. 11 No. 6, pp. 671‐84.
4. Department of Health (2010), Liberating the NHS: An Information Revolution a Consultation on Proposals, Department of Health, London.
5. DH (2009), The Information Standard Department of Health, Department of Health, London.