Transactive memory processes that lead to better team results

Abstract

PurposeThe objective of this paper is to evaluate dynamically those transactive memory processes that help to improve team results. Thus, the paper analyzes the processes by which transactive memory systems are created and we evaluate their effect on team results.Design/methodology/approachTo reach this objective, a quasi‐experiment was conducted with 167 students from the School of Business in a Spanish University during 2004‐2005. This experiment consisted of a business game where students had to make decisions in 44 teams.FindingsTransactive memory can help to understand differences in team results.Research limitations/implicationsThe limitations of our analysis are related to the short period of the quasi‐experiment.Originality/valueFor courses which involve team learning, teachers would promote some specific practices and ways to work.