Abstract
PurposeThe purpose of this research is to provide a critical review of the intellectual capital (IC) research in hospitality and tourism (HT) literature.Design/methodology/approachThis study uses 141 research papers published on IC in HT between 2003 and 2021 to offer the findings of a systematic review of publications that cover the issue of IC as a holistic concept, rather than just a component of it, within the sector.FindingsThe progress on the topic is addressed. The authors' findings also reveal the related research productivity, main themes compared to other service sectors and methodologies applied in the knowledge field. In order to provide a tangible structure in the field, a research agenda is offered.Research limitations/implicationsThis study analyzed the development of IC research in the HT literature by focusing on journal articles in the Scopus database. The findings could aid researchers in (re)designing their study goals so they may add to both general IC literature and literature related to HT.Originality/valueA strong positive relationship between IC and HT organizations’ performance has been demonstrated, but no study has previously mapped the research constituents of publications in IC research. To contribute to the endeavor of knowledge consolidation on this subject, the authors' paper covers the research that has been done so far on the under-researched issue of IC in HT from a new perspective.
Subject
Applied Mathematics,General Mathematics
Reference82 articles.
1. Intellectual capital history and trends: A bibliometric analysis using Scopus database;Sustainability,2022
2. Antecedents and consequences of intellectual capital: The role of social capital, knowledge sharing and innovation;Journal of Intellectual Capital,2018
3. Intellectual capital and sustainable development: A systematic literature review;Journal of Intellectual Capital,2021
4. Association between intellectual capital and competitive advantage: A case study on the hotel industry in Bali province, Indonesia;Humanities and Social Sciences Reviews,2019
5. The determinants of hotel financial performance: An intellectual capital perspective;Journal of Hospitality Marketing and Management,2020