The implementation and application of the business excellence model in SMEs
Author:
Publisher
Emerald
Subject
Accounting,General Economics, Econometrics and Finance,General Business, Management and Accounting
Reference4 articles.
1. Ghobadian, A. and Gallear, D.N. (1996), “Total quality management in SMEs”,International Journal Management Science, Vol. 24 No. 1.
2. Reed, D.M. (1998),Using the Business Excellence Model in a Small Service Business, British Quality Foundation, London.
3. Sectoral differences in total quality management implementation: The influence of management mind-set
4. Evolution of quality awards and self-assessment practices in Europe: a case for considering organization size
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