Abstract
Purpose
The purpose of this paper is to reflect upon the nature of some elements of the UK Government’s response to COVID-19 in England.
Design/methodology/approach
This paper is a reflective commentary based on a conceptual framing that reflects in turn on the use of performance measures in the building of trust and the author’s experience as a citizen.
Findings
The English Government approach to controlling the progress of COVID-19 has been characterised by long-standing tenets of New Public Management that have undermined rather than created trust in their actions.
Originality/value
Originality can be found in the application of existing understandings to the novel situation of seeking to control the COVID-19 pandemic in England.
Subject
Organizational Behavior and Human Resource Management,Strategy and Management,Accounting,General Economics, Econometrics and Finance
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3. Guerin, B., McCrae, J. and Shepheard, M. (2018), “Accountability in modern government: what are the issues? a discussion paper”, Institute for Government.
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