1. Experiments in quality
2. Bird, D. and Dale, B. (1994), “The misuse and abuse of SPC: a case study”,International Journal of Vehicle Design, Vol. 15 Nos 1/2, pp. 99‐107.
3. RESPONDING TO PROCESS CHANGES
4. Statistical process control (SPC)
5. Dale, B. (1990), “SPC in the motor industry: an examination of implementation and use”,International Journal of Vehicle Design, Vol. 11 No. 2, pp. 213‐18.