1. Banks, J., Carson, J.S. and Nelson, B.L. (2001), Discrete‐event System Simulation, 3rd ed., Prentice‐Hall, Upper Saddle River, NJ.
2. Begun, J.W., Zimmerman, B. and Dooley, K. (2003), “Health care organizations as complex adaptive systems”, in Mick, S.M. and Wyttenbach, M. (Eds), Advances in Health Care Organization Theory, Jossey‐Bass, San Francisco, CA.
3. Brailsford, S. (2005), “Overcoming the barriers to implementation of operations research simulation models in healthcare”, Medecine clinique et experimentale (Clinical and investigative medicine), Vol. 28 No. 6, pp. 312‐15.
4. Caro, J.J. (2005), “Pharmacoeconomic analyses using discrete event simulation”, PharmacoEconomics, Vol. 23 No. 4, pp. 323‐32.
5. Dangerfield, B. (1999), “System dynamics applications to European health care issues”, The Journal of the Operational Research Society, Vol. 50 No. 4, pp. 345‐53.