The influence of service quality and patients' emotions on satisfaction-Reference-Cited by-同舟云学术

The influence of service quality and patients' emotions on satisfaction

Published:2008-02-08 Issue:1 Volume:21 Page:87-103
ISSN:0952-6862
Container-title:International Journal of Health Care Quality Assurance
language:en
Short-container-title:International J Health Care QA

Author:

Helena Vinagre Maria,Neves José

Publisher

Emerald

Subject

Health Policy,General Business, Management and Accounting

Reference49 articles.

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